FAQ

Frequently Asked Questions

Shipping and Returns

Do you accept returns?


Yes we accept returns. Refer to the returns policy for more details.




How long will shipping take?


All orders are shipped through USPS. Domestic Orders typically arrive within 5-10 business days, however this is an estimate and times may vary.




Do you ship internationally?


Yes





Order Questions

What forms of payment do you accept?


Visa, Mastercard, Amex, Discover, Visa Electron




How do I know if what I buy will fit me?


Our items are vintage and reworked so they will vary in style/fit. Make sure to check the measurements and compare them to your own before purchasing Email us if you have any additional questions about sizing of an item! secondvibess@gmail.com




Can I cancel or change an order I just placed?


At this moment you cannot cancel or change an order after it has been placed. If you have any questions about an item before purchasing you can send us an email Secondvibess@gmail.com Sorry for any inconvenience, thank you for understanding!









Other

Where are you located?


We are based in Grand Rapids, MI.




Do you accept custom orders?


Yes we do! DM us on instagram @ second_vibess or email us @ secondvibess@gmail.com to inquire about a custom order





Feel free to contact us with any questions or concerns!